Which document typically outlines the responsibilities of a case manager?

The document that typically outlines the responsibilities of a case manager is the job description or clinical competencies document. This type of document specifically details the roles and expectations associated with the position of a case manager, including their duties in coordinating patient care, advocating for patient needs, and collaborating with healthcare teams. It serves as a foundational reference for understanding the various tasks, skills, and competencies required to effectively carry out the responsibilities of case management.

In contrast, a patient care manual generally contains guidelines for patient treatment procedures and protocols rather than focusing on specific roles. A hospital discharge checklist is designed to ensure that all necessary steps are taken before a patient is discharged, but it does not outline the breadth of a case manager's responsibilities. Lastly, a billing statement is concerned with financial transactions related to healthcare services and does not relate to the patient's care management process. Each of these documents serves a distinct purpose, but the job description or clinical competencies document is the one that truly encapsulates the responsibilities of a case manager.