What is the role of technology in case management?

The role of technology in case management is primarily to aid in organization, tracking, and communication. Effective case management relies heavily on the ability to access, document, and share patient information seamlessly. Technology provides tools such as electronic health records (EHRs), case management software, and communication platforms that enable healthcare professionals to organize patient data, track progress over time, and communicate effectively with team members and patients.

These technological tools enhance collaboration among multidisciplinary teams, leading to more coordinated care. They also facilitate data analysis, allowing case managers to monitor outcomes and make informed decisions regarding the patient's care plan. Thus, technology streamlines case management processes, improving efficiency and ultimately contributing to better health outcomes for patients.