What is an integral part of the follow-up process in case management?

An integral part of the follow-up process in case management is checking on the patient’s progress and adherence to the care plan. This component ensures that the patient is effectively progressing towards their health goals and receiving the necessary support to adhere to the recommended interventions. By monitoring progress, case managers can identify any barriers the patient may be experiencing, adjust care plans as necessary, and provide additional resources or support to help the patient stay on track. This ongoing assessment enables a collaborative approach between the healthcare team and the patient, facilitating improved outcomes and satisfaction with care.

In contrast, while establishing new patient relationships, reviewing hospital policies, and conducting financial assessments are important aspects of a case manager's role, they do not specifically address the follow-up process. Establishing relationships is crucial at the beginning of care but does not pertain directly to ongoing monitoring. Reviewing hospital policies ensures that the case manager is compliant and knowledgeable about procedures, but it is not focused on patient follow-up. Conducting financial assessments is also necessary to address the patient’s financial capabilities and insurance coverage, but it pertains to the initial intake and planning process rather than the follow-up stage of patient care.