What are the primary goals of case management?

The primary goals of case management focus on enhancing patient satisfaction and reducing costs, making this the most accurate choice. Effective case management involves coordinating care across various services to ensure that patients receive the appropriate care at the right time, which ultimately leads to improved satisfaction as patients feel supported in their healthcare journey.

Additionally, by streamlining processes and minimizing unnecessary interventions, case management contributes to cost reduction for both healthcare systems and patients. Enhanced communication among healthcare providers and patients also plays a crucial role in achieving these goals. The emphasis on patient satisfaction reflects the recognition that positive healthcare experiences are essential for effective outcomes and patient adherence to care plans.

While other options mention aspects such as improving familiarity or establishing long-term relationships, these do not directly encapsulate the core objectives of case management, which primarily centers around optimizing the patient experience and managing healthcare resources efficiently. Reducing the number of healthcare providers involved, while potentially beneficial in some contexts, may not align with the overarching goals of comprehensive case management that seeks to ensure that all necessary services are integrated for the patient's benefit.