How can a case manager assist with mental health crises?

In a mental health crisis, a case manager plays a crucial role in providing immediate support and coordinating the necessary referrals to mental health services. This involves assessing the individual's situation, understanding their needs, and acting swiftly to connect them with appropriate resources such as counseling, crisis intervention, or residential treatment. Case managers are trained to evaluate the urgency of the situation and facilitate access to immediate help, which is vital in stabilizing the individual and ensuring they receive the proper care.

This proactive approach not only addresses the immediate crisis but also lays the foundation for ongoing support and treatment. It fosters a connection between the patient and various mental health services, creating a comprehensive support network that can help the individual in the long term.

The other options fail to encapsulate the comprehensive role required in a crisis. Advising patients on treatment options alone is insufficient without the immediate connection to services. Conducting therapy sessions requires different qualifications and is not within the typical scope of a case manager's role during a crisis. Minimizing patient interactions would not be beneficial in a time of need, where support and guidance are essential for recovery and stabilization.